Controls how resistant the customer is and how quickly they warm up.
🟢
Easy
Cooperative caller. 1 mild objection, caves quickly after one good response.
🟡
Medium
1-2 real objections. Needs a proper rebuttal to move forward.
🔴
Hard
Skeptical from the start. Multiple objections. Doesn’t soften easily.
Build Your Practice Call
Choose one opening objection and one close objection. Set either to None for a clean run.
⏱ Opening — First 90 Seconds
None — Cooperative
No early objection. Responds to your greeting normally.
🆓 “Is This Free?”
Thinks government pays. “I want my free $40,000 benefit!”
💰 “How Much Is It?”
Demands price before giving any information.
🛡 “Is This a Scam?”
Suspicious. Wants to verify legitimacy first.
📄 Already Has Coverage
“I already have a policy but saw your ad.”
🎖 Military / VA Coverage
Thinks VA benefits already cover final expenses.
💳 Close — When Presenting Rates
None — Ready to Buy
Accepts the rate and asks what the next step is.
😭 “I Can’t Afford It”
Says the premium is too high for their budget.
🤔 “I Need to Think”
Stalls and wants to call back before committing.
👫 “Ask My Spouse”
Won’t commit without partner’s input first.
👪 “Ask My Kids”
Wants children’s approval before deciding.
🏥 “I Won’t Qualify”
Doubts approval due to age or health history.
Ready
00:00
📞
Ready to Practice
Set your difficulty and objections above, then start. You speak first when you answer.
📱
Inbound Call
Final Expense Inquiry · Inbound
👴🏼♀️
Dorothy
Final Expense Inquiry · Inbound
💡
You speak first — “This is [name] with the Life Insurance Department on a recorded line. Are you calling for life insurance or final expense coverage?”